Getting Started • reference

Signup & Login

Registering an organization tenant, user credentials, Supabase authentication, JWT session refresh, and accepting team email invitations.

Reviewed on 2026-10-07

Have access to your email#

Keep access to the email address used for signup or your team invitation.

Create or accept an account#

  1. 1
    Use signup for a new organization or open the invitation sent by your administrator.
  2. 2
    Complete email verification when prompted.
  3. 3
    Sign in, then select the organization whose records you need.
  4. 4
    Check that the organization displayed after sign-in is the one in your invitation.
  5. 5
    Open your profile to confirm the expected email and name.

If the company is missing, ask its administrator to verify the invitation and membership.

Choose the correct organization#

If you lose access, use password recovery. Signing in does not grant every finance or warehouse permission.

WARNING: Do not share an invite or verification link. Ask an administrator to correct organization or role access.

If sign-in fails#

Check the invitation or verification email, then use password recovery if you cannot access your account.

Have a question about this workflow?

Subscribed customers can ask questions about this guide inside the authenticated dashboard.

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