Refund & Cancellation.

Subscriptions

KariVast is provided through paid subscription plans. Subscription fees are billed according to the plan and billing interval selected when you subscribe. By starting a paid subscription, you authorize the applicable subscription fee to be charged through our payment provider.

Free trials

When a free trial is offered, the trial period and any applicable conditions are displayed when you sign up. You may cancel your subscription before the trial ends to avoid being charged for the next billing period. Trial availability may be limited to one trial per customer or account.

Cancellation

You may cancel your subscription at any time through the available billing or account management options. Unless otherwise stated at the time of purchase, cancellation prevents the next renewal and does not automatically refund charges that have already been paid.

After cancellation, you may continue to access paid features until the end of your current billing period. Your subscription will not renew after that period.

Refunds

Subscription payments are generally non-refundable once a billing period has started, except where a refund is required by applicable law or where we determine that a refund is appropriate based on the circumstances.

Refund requests may be reviewed on a case-by-case basis. If approved, the refund will be processed through the original payment method and may take additional time to appear depending on your payment provider.

Billing through Paddle

Payments for KariVast subscriptions are processed by Paddle, which acts as the Merchant of Record for eligible transactions. Paddle may process payments, refunds, taxes, and related billing matters in accordance with its policies and applicable requirements.

Where Paddle provides billing or subscription management tools, you may use those tools to manage your subscription and access available billing information.

Refund eligibility

Refund eligibility may depend on the circumstances of the request, the applicable subscription terms, and applicable consumer protection laws. We reserve the right to review refund requests individually and to decline requests that do not meet the applicable requirements.

Nothing in this policy limits any refund, cancellation, or other consumer rights that cannot legally be excluded or restricted under applicable law.

How to request a refund

If you believe you are eligible for a refund or have a billing issue, please contact us with the email address associated with your KariVast account and relevant billing information. We may request additional information to verify the request.

Changes to this policy

We may update this Refund & Cancellation Policy as KariVast develops or as our billing arrangements change. Material changes will be reflected on this page.