Sales • reference
Sales Quotes
Create commercial proposals and estimates without committing inventory or GL accounts, manage validity windows, and convert accepted quotes into sales orders with one click.
Reviewed on 2026-10-07
Check customer and prices#
A customer and priced product variants are needed. Use the quote screen and the permissions exposed for your role; do not assume quote actions share sales-order permission names.
Send or respond to a quote#
- 1Open Quotes and create a draft for the customer.
- 2Add products, quantities, prices, currency, and tax; review the proposal.
- 3Reopen the saved quote and compare its customer, expiry, currency, and line prices with the agreed offer.
- 4Send it or record the supported customer response.
- 5If accepted, convert it and check the new sales order before reserving stock.
- 6When the customer accepts, use the supported order action and verify the resulting order before reserving stock.
A quote does not reserve inventory or post revenue. Availability can change before the customer accepts.
Review the resulting order#
A quote can be Draft, Sent, Accepted, Rejected, Expired, or Converted. It is a proposal: sending or accepting it does not reserve stock or post revenue.
WARNING: A conversion creates a separate sales record. Confirm customer, price and availability before proceeding with reservation.
Have a question about this workflow?
Subscribed customers can ask questions about this guide inside the authenticated dashboard.
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