Customer Payments & Allocations

A customer and cash account are required. To allocate immediately, the target invoice must be posted and the payment currency must match it.

1. 1
   Open Customer Payments and select the customer and bank or cash account.
2. 2
   Enter the amount, date, and currency shown by the payment evidence.
3. 3
   Select posted invoices and the amounts to apply, if appropriate.
4. 4
   Review the chosen invoices and the amounts allocated to each before posting.
5. 5
   Review the accounting preview, post, and check any unapplied amount.
6. 6
   After posting, open the customer balance and check the unapplied amount, then reconcile the bank line separately.

A payment can be posted yet still leave an invoice open when the allocation is missing or partial.

A payment can be Draft, Posted, or Voided. A posted payment may still be unapplied; applying it to an invoice reduces that invoice's balance. KariVast records the payment but does not collect funds from the customer's bank.

WARNING: Confirm money arrived outside KariVast before posting. Voiding or reversing an allocation changes receivables and can affect reconciliation.

Confirm the invoice is posted, currencies match, and the allocation is within the payment and invoice balances.

If an allocation fails, verify the invoice is posted, belongs to the same customer, and uses the compatible currency.

Posting a customer payment debits the chosen bank or cash account and credits Accounts Receivable. Allocate it to the correct posted invoices and check any unapplied balance. Recording the payment does not charge the customer's bank account; it records money your business received. Reconcile the bank line separately.