Administration • reference

Subscription Lifecycle & Payment Methods

Review your subscription, invoices, and payment details, and find the available actions for changing or ending your plan.

Reviewed on 2026-10-07

Check the current billing status#

Open Billing and review the current subscription and payment-provider details before cancelling or resuming.

Manage the subscription#

  1. 1
    Open Billing and review your subscription status and invoices.
  2. 2
    Use the available checkout, customer portal, cancel, or resume action that matches your decision.
  3. 3
    Return to Billing and confirm the updated status and feature access.
  4. 4
    Open the billing record to check the effective status and dates.
  5. 5
    Confirm that staff can still reach the features needed for current work.

If the subscription state is unexpected, preserve the displayed billing evidence for the account owner.

Confirm the change appears in KariVast#

A change made with the payment provider may take time to appear; check KariVast before assuming access changed.

WARNING: Cancel or resume through the supported billing action and verify the returned subscription. Check the subscription shown in KariVast after making a billing change; access may not change immediately.

Have a question about this workflow?

Subscribed customers can ask questions about this guide inside the authenticated dashboard.

Ask about Subscription Lifecycle & Payment Methods in Dashboard