Troubleshooting Ask KariVast

Any signed-in member of an organization can open Ask KariVast; there is no separate role permission for asking. To receive an AI answer, the organization needs an active subscription that permits write access, and the assistant must be available within its current question limits. If asking is unavailable, use the linked Documentation Center to read the guides directly.

Ask KariVast answers questions about KariVast using its documentation. It does not look up your organization's live orders, stock, balances, or other private records, and it cannot carry out a transaction for you. Include the screen name, document type, and action you need help with, but check the actual record yourself before changing stock or money.

1. 1
   Sign in to the app and open Ask KariVast.
2. 2
   Describe the KariVast screen or task you need help with.
3. 3
   Open the cited guide and find the section for the status or action you see on screen.
4. 4
   Compare its instructions with your current record, organization, and available buttons. If they differ, check the record's status and your access.
5. 5
   For an answer involving stock or money, verify the source document and current balance before acting.

If an answer does not fit the record, stop at the guide and ask the process owner to review.

If the assistant asks for clarification, add the record type or action you mean. If it cannot find an answer, use the guide search or contact support. It does not answer unrelated questions.

WARNING: The assistant is not a general chatbot or an authority for legal, tax, or accounting advice. If an answer lacks a relevant source or conflicts with the transaction screen, verify the source record and contact support.