Documents • reference

Document Attachments

Uploading and securing supporting files on transactions, including 25MB PDFs and 10MB images, signed temporary download URLs, and tenant isolation.

Reviewed on 2026-10-07

Have the correct record open#

Open the record that should own the file and check that you have the correct document before uploading.

Attach a file to the record#

  1. 1
    Open the customer, supplier, or transaction record that owns the file.
  2. 2
    Choose the attachment action, select the file, and wait for the upload to finish.
  3. 3
    Reopen the record to confirm the file appears; download or set it as primary when those actions are available.
  4. 4
    Reopen the parent record and confirm the file name and preview or download.
  5. 5
    If available, mark the intended attachment as primary so colleagues see the right evidence first.

Remove an incorrect file only after confirming it is not the sole evidence for a posted transaction.

Find or remove the attachment#

Only finished uploads appear in the attachment list. Download evidence before deleting a file.

WARNING: Deleting an attachment removes its storage object and database record. Download any needed evidence first, especially for finance records.

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